Frequently Asked Questions

How much money can I borrow?

You can borrow anything from 1,000 to 10,000 € on standard terms.
We provide from 10,000 to 2,000,000 € on concessional terms.
Please, pay attention that we are entitled to require additional documents when you issue amounts more than 10,000 €.

How quickly can I get the money?

Loans up to 10,000 € we issue within 1-3 business days.
If the amount is more than 10,000 €, it will take from 3 to 5 days.
Please, pay attention that an international bank transfer can take up to 3 business days, and an EU payment up to 1 business day.

What is required to apply for a loan?

You need to register an account and verify your documents (scanned copy of passport or ID and utility bill or bank statement).

What does a Verified account status mean? What is identification, and what is it for?

Based on the requirements of the Anti Money Laundering Law (AML), which had entered into force on January 28, 2008, you must identify yourself and your place of residence.

When will my documents be approved after registering my account?

It will take less than 24 hours.

When do I have to pay interest?

There are two possible scenarios:
  • At the end of the loan period, you add interest to the loan amount and transfer it to our bank account. We fully refund your collateral.
  • You transfer only the loan amount to our bank account. In this case, we keep interest from your collateral. The rest of the collateral is returned to you.

In what cryptocurrency do you accept a collateral?

Today we accept only bitcoins due to its low volatility. Next year we would accept another altcoins.

In what currency can I borrow?

You can borrow Euro.

What happens if I can't or don't want repay my loan?

Please write us an email. We will withhold interest and penalty for early termination of the loan (if this item is in your contract). The rest of the collateral is returned to you.

Can I extend the loan?

Yes, it's free. You can extend the loan indefinitely, while the collateral is enough to pay interest.

Are there fees if I pay off my loan early?

It depends on your contract. In some cases, we keep a small penalty for early repayment of the loan.

Can you stop providing my loan?

Yes, if the value of the collateral is dangerously low compared to the loan issued.
This can happen if the value of the cryptocurrency is extremely dropped or your collateral is too small.

What should I do to ensure that you do not stop providing my loan?

You must pay an additional collateral. All you have to do is click the Add security button. You must choose from the list of open loans the one which collateral you want to increase.

Do you provide loans to a resident of any country?

We do not provide services to residents of the United States, Iran, Sudan, Somalia and North Korea.

Do you check the history of a Bitcoin address?

Yes, we do this in keeping with AML policy.

How is my personal information protected?

We always comply with the laws and the highest standards of security when dealing with personal information of customers. We use world-class technology and IT solutions for security.